Celestyal Cruises Announces Crystal Suite Refurbishment Programme; Launch of Premium Suite Concierge Experience and More Greek Touches

ATHENS, GREECE (February 2019) 


Celestyal Cruises  announces an extensive suite refurbishment programme for the Celestyal Crystal’s 43 junior balcony suites and 16 suites. The renovation programme includes a top-to bottom overhaul of the vessel’s suite soft furnishings, fixtures and carpeting.  The renovations will be completed this winter in advance of the 2019 spring/summer and new autumn/winter sailings.  This is in follow-up to the suite refurbishment that was completed two years ago on the Celestyal Crystal’s fleet mate , the Celestyal Olympia. Simultaneously, Celestyal Cruises announces the introduction of a new Suite Concierge onboard service on the Celestyal Crystal and the Celestyal Olympia, offered at no additional cost to guests booking select* Suite category accommodations.


“We are constantly upgrading our vessels to remain competitive and to provide our guests with the most modern and comfortable facilities,” said Celestyal Cruises CEO Chris Theophilides,  “We are thrilled to be transforming the Celestyal Crystal’s Suite product with a new, contemporary look and feel to welcome even more premium guests this year.”


Suite Concierge Service Creates an Intimate Cruise Experience for Discerning Guests


Upon arrival at the port, suite guests are greeted at a dedicated check-in counter, are identified for priority embarkation and their luggage is sent directly to the Suite via express service.  A Celestyal Cruises Suite Concierge will be on-hand to explain services, amenities, meal times and locations, as well as to answer any questions.  A complimentary bottle of sparkling wine is also provided on arrival.  The new service also includes assistance with unpacking luggage, if requested by the guest, as well as a special pillow menu.


On board, Suite guests receive complimentary room service for breakfast, lunch, and dinner from the dining room menu. Food and beverage service, including organising in-suite cocktails, morning tea and coffee service, as well as daily delivery of fruit, canapés before dinner and petit fours after dinner are also part of the new service. The Celestyal Cruises Suite Concierge is also available to serve meals in the privacy of the suite or on the guest’s balcony with fresh ice service upon request.  In addition, complimentary shoe shine service and pressing service are offered. Each on-call Suite Concierge will also handle special dietary requests and make arrangements and reservations for additional activities and services such as private shore excursions, spa and beauty salon appointments. Suite Concierge Service includes assistance with packing in advance of departure and with organising post cruise transportation and activities. Priority disembarkation is also a benefit.  The Suite Concierge service is also available on the Celestyal Crystal’s fleet mate, the Celestyal Olympia.


Two New Itineraries Debut on the Celestyal Crystal: Celestyal Cruises leads the return to Istanbul; Adds Israel and Egypt


This coming autumn, Celestyal Cruises will debut two new seven-night itineraries from Piraeus, Athens onboard the Celestyal Crystal.  “The Eclectic Aegean” marks Celestyal Cruises’ return to Istanbul and also adds Canakkale, Turkey and Volos, Greece to calls in Crete, Santorini and Mykonos.  The 2019 Sailings include 21st and 28th October and 4th, 11th, 18th and 25th November.  The Celestyal Crystal will also set sail to Ashdod, Israel and Alexandria/Port Said, Egypt on the “Three Continents” itinerary along with Limassol, Cyprus, Rhodes, Greece and Kusadasi, Turkey.  The 2019 departures with a special Christmas and New Year’s sailing include 2nd, 9th, 16th 23rd and 30th December. 


“We are experiencing high suite demand from our UK guests who I’m sure will appreciate all we are doing to offer them a more competitive premium product. With the additional emphasis on our Greek roots through our cuisine offerings and onboard experiences, our guests will enjoy an authentic and expanded destination experiences that no other line sailing in the Aegean and Mediterranean can offer,” said Andy Magowan vice president commercial – Europe.


*Suite Concierge Service benefits are applicable to: Celestyal Crystal: Grand Suite (SG), Balcony Suites (SB), Suite (S) – Celestyal Olympia: Grand Suite (SG), Balcony Suite (SB).